WebSphere Commerce EnterpriseWebSphere Commerce Professional

Setting communication preferences

The server with which the IBM Sales Center communicates must be defined on the Communication preferences page before you can log on to the IBM Sales Center. This information might be predefined for you. Contact your administrator if a server is not specified.

About this task

If you want to set your own communication preferences, perform the following actions:
Note: The options that are documented in the following steps display only when you initially launch IBM Sales Center. To view these options when you later launch the application, you must launch IBM Sales Center in administrator mode. For more information, see Opening the Sales Center in administrator mode.


  1. Log on to the IBM Sales Center.
  2. Click File > Preferences.
  3. Click IBM Sales Center.
  4. Click Communication.
  5. Enter appropriate information in the following fields:
    • Server (For example: hostname.ibm.com)
    • HTTPS port (For example: 8000)
  6. Under SSL Mode select one of the following options:
    Trust all
    Always accepts data from secure sites.
    Uses certificates to identify which secure connections to accept data from. If you select this option, you must specify the following values:
    Trust location
    The location where you store your certificates for use with the IBM Sales Center.
    This location points to a JKS (Java keystore) file. To create the file, complete the following steps:
    1. Open the ikeyman utility from the directory: c:\webSphere\AppServer\bin\ikeyman.bat.
    2. Open to KeyDatabaseFile > New.
    3. In the KeyDatabaseType field select JKS.
    4. Provide the file name and location to save the file.
    5. Provide a password.
    6. Click Open Create > New Self Signed Certificate.
    7. In the key label field, type IBM and then click OK.
    8. Copy the .jks file to the UI client folder and point to that location in SalesCenter > Preferences > communications. Ensure that the location contains the complete filepath, including the file name.
    Trust password
    The password to the trust location.
  7. Click Apply, and then click OK.