Enabling interim fix JR55748

When you attempt to activate a Marketing web activity, you might encounter the following error messages in Management Center.

  1. The activity cannot be activated. Check any additional error messages for details.
  2. The specified category in the Categories table cannot be found.
A new configuration setting can control whether an activity allows activation when a category, catalog entry, marketing content, e-Marketing Spot, or customer segment that is associated with an activity element is not found. By default, activity activation fails, and the business user needs to delete the element, or modify the element for the activity to be activated.

Before you begin

Install the interim fix for JR55748.


  1. Open WebSphere Commerce Developer and switch to the Enterprise Explorer view.
  2. Open your customized marketing component configuration file, WCDE_installdir\workspace\WC\xml\config\com.ibm.commerce.marketing-ext\wc-admin-component.xml
    If you do not have a customized marketing component configuration file, see Changing properties in the marketing component configuration file (wc-admin-component.xml).
  3. Add the following property within the <_config:configgrouping name="MarketingRuntime"> element of configuration file.
    <_config:property name="allowActivityActivationWithDeletedObjects" value="true"/>
  4. Save and close the file.
  5. Restart the WebSphere Commerce Test server.