Troubleshooting the server installation

When performing a production installation of BigFix Server Version 9.5 Patch 7 with a local database, you might receive the following error message:

The installation of SQL Server 2016 SP1 Evaluation failed, and has not been properly set up. Setup will now exit.

If the SQL Server installation fails, ensure that you locate and view the following file:

%programfiles%\Microsoft SQL Server\130\Setup Bootstrap\Log\Summary.txt

If the summary text file reports, for the features Database Engine Services and SQL Client Connectivity SDK, the following details:

Component error code: 1706

Error description: An installation package for the product Microsoft SQL Server 2012 Native Client cannot be found. Try the installation again using a valid copy of the installation package sqlncli.msi.

Perform these steps:
  1. Uninstall the SQL Server Native Client 2012 and any components of SQL Server 2016 which were installed.
  2. Restart the server.
  3. Try running the server installation again.