Home
WebUI Administration Guide
Read this guide for information about installing and administering the WebUI.
Deployment Requirements
This guide contains information and procedures for installing the WebUI on BigFix Platform V10.0.0 or later. The WebUI is supported on BigFix Platform V10.0.0 and later versions.
Network Port Conflicts
BigFix WebUI is set to communicate on network ports 80 (HTTP), and 443 (HTTPS), by default. WebUI uses two more ports — 5000 and 5001 (in addition to 80 and 443).

WebUI Administration Guide
Read this guide for information about installing and administering the WebUI.
- Introduction
  This guide is intended for BigFix Master Operators and those who administer an BigFix deployment. If you are looking for information about using the WebUI, see the BigFix WebUI User's Guide.
- Deployment Requirements
  This guide contains information and procedures for installing the WebUI on BigFix Platform V10.0.0 or later. The WebUI is supported on BigFix Platform V10.0.0 and later versions.
  - Hardware Requirements
    Additional hardware resources are required to power the WebUI. Baseline hardware requirements for an BigFix deployment are described in the BigFix Installation Guide.
  - Network Port Conflicts
    BigFix WebUI is set to communicate on network ports 80 (HTTP), and 443 (HTTPS), by default. WebUI uses two more ports — 5000 and 5001 (in addition to 80 and 443).
- WebUI Installation
  Use these procedures to install or upgrade the WebUI on BigFix Platform version 10 or later. Before you start the procedure:
- Remove the WebUI Service
  Use this procedure to remove the WebUI from BigFix Platform.
- Provisioning Users
  Use permission settings in the WebUI and the BigFix Console to control access to the WebUI and its functions.
- Managing Application Updates
  You can manage application updates through Application Update Manager.
- Editing Dashboards
  Use the WebUI’s editing tools to customize the WebUI Overview and Executive Overview dashboards.
- Performance
  This chapter provides an introduction to some tools for managing performance problems you might encounter with the WebUI. For a detailed discussion of BigFix and WebUI performance topics and tools, including planning, monitoring, and maintenance, see the BigFix Capacity Planning Guide.
- Log Locations
  All WebUI logs are stored in one default location. Logs are stored on the WebUI Server in the following locations (unless changed by the server setting _WebUI_Logging_LogPath).
- WebUI Server Settings
  Create or modify server settings on your WebUI server to control advanced aspects of the WebUI. These settings are for advanced users only and can be used to help troubleshoot problems or adjust behaviors to optimize performance.
- SAML 2.0
  BigFix supports SAML 2.0. SAML authentication is an application login mechanism that uses a configured Identity Provider (IdP) to authenticate users.
- Troubleshooting
  Read this section for information about any known issues using the WebUI application.
- WebUI and Distributed Server Architecture (DSA)
  Understand how to work with WebUI in Distributed Server Architecture (DSA).
- Supported Patch Sites
  A subset of BigFix patch sites is supported in the WebUI.
- Support
  For more information about this product, see the following resources:

Network Port Conflicts

BigFix WebUI is set to communicate on network ports 80 (HTTP), and 443 (HTTPS), by default. WebUI uses two more ports — 5000 and 5001 (in addition to 80 and 443).

These ports can be set to any value during WebUI enablement. It is critical that the chosen ports remain open and that no other applications use them. If you notice the WebUI failing to redirect from HTTP to HTTPS on WebUI login, or other odd WebUI behavior, check for port conflicts. Use the netstat command to check your running services.

Linux: netstat –l
Windows: netstat -an

If you find a conflict there are several ways to address the problem.

Change where the WebUI is running. Adjust the network ports of essential WebUI services on the box. The client settings are:
- _WebUI_HTTPS_Port (default: 443)
- _WebUI_Redirect_Port (default: 80)
- _WebUIAppEnv_APP_PORT (default 5000)
- _WebUIAppEnv_APP_PORT_MIN (default 5002)
- _WebUIAppEnv_APP_PORT_MAX (default 5999)
Turn off the conflicting network services. Examples of competing services include:
- SQL Server Reporting Services (ReportServer)
- Web Deployment Agent Service (MsDepSvc)
- BranchCache (PeerDistSvc)
- Sync Share Service (SyncShareSvc)
- World Wide Web Publishing Service (W3SVC)
- Internet Information Server (WAS, IISADMIN)
- SolarWinds Agent
- Nutanix Guest

For more details on the WebUI Server settings, see Server Settings Definitions.

WebUI and Web Report Conflicts

A conflict can arise between the WebUI and BigFix Web Reports. In Platform version 9.2.4 and earlier, Web Reports default to port 80. As of Platform V9.2.5, Web Reports default to port 8080, to avoid conflict with WebUI. When upgrading an existing deployment to 9.2.5 or later, the port used for Web Reports is not changed, so it is possible to run a fully updated deployment and still encounter a port conflict.

During WebUI installation, any port conflict with Web Reports is detected and the option to change the Web Reports port is provided. For more information, see Change Communication Ports.