Configuring a Delay control
Adding a delay is similar to scheduling a Touchpoint to a specific date or time.
About this task
Delays are dependent on the time zones set during Journey creation. For more information, see Creating Journeys.
To configure a Delay, complete the following steps:
Procedure
- From the Journey control panel within the Palette, drag-and-drop the Delay control before or after the added touchpoint. For information on adding a touchpoint, see Touchpoints.
-
Double-click the Delay control.
The Set Delay dialog appears.
-
Provide the following values:
Note: When a Journey is in delay and we update the delay duration then a warning message saying The change in delay might effect all existing audiences to wait till new set date, are you sure you want to continue? is displayed.