Workspace fails to update

During workspace creation, you see the following error message: "Failed to update workspace." The trace.log has the following entry:


[WebContainer : 8] ERROR com.ibm.unica.detect.ui.service.WorkspaceService - 
createOrUpdateWorkspace() caught exception for workspaceId = 'null' 
and workspaceName = 'GS'

Procedure

  1. Clear the application server cache as described in the HCL® Opportunity Detect and Interact Advanced Patterns Installation Guide, in the topic titled "Clearing the application server cache."
  2. Check Class loading and update detection and Manage modules settings as described in the HCL Opportunity Detect and Interact Advanced Patterns Installation Guide, in the chapter titled "Deploying Opportunity Detect."