Failed to get most recent runs for the workspace

After logging in to in to Opportunity Detect, when you select a workspace you see a popup window stating "Failed to get most recent runs for the workspace".

The following issues are the most common causes of this issue.

  • Opportunity Detect design time could not connect to Opportunity Detect runtime (the Streams server). This is the most common cause of the problem.
  • The database server is down.
  • A network problem is affecting connections.

Procedure

  1. If the Streams server is down, start its services using the procedure in the HCL® Opportunity Detect and Interact Advanced Patterns Installation Guide titled "Starting the Opportunity Detect Run Time server and Interact service."
  2. If the database server is down, restart it.
  3. For network problems, contact your system administrator.