Apache http client error during Streams synchronization

When you synchronize Streams by clicking Synchronize with changed Streams configuration on the Settings & Detect Settings > Server Group page, you see a popup that states "org.apache.commons.httpclient.HttpClient incompatible with org.apache.commons.httpclient.HttpClient"

One or both Marketing Platform and Opportunity Detect deployments are not configured properly in the web application server.

Procedure

  1. Stop the following services:StreamsRCSRealTimeConnectorInteractService
  2. In WebSphere, stop your Marketing Platform and Opportunity Detect deployments.
  3. Follow the instructions in the HCL® Opportunity Detect and Interact Advanced Patterns Installation Guide to set Class loading and update detection and Manage Modules properties for both Marketing Platformand Opportunity Detect. See Chapter 6: Deploying Opportunity Detect.
  4. In WebSphere, restart your Marketing Platform and Opportunity Detect deployments.
  5. Restart the StreamsRCS, RealTimeConnector, and InteractService.