Obtaining Streams logs

When a problem occurs with a Opportunity Detect deployment, you should examine the Streams log to help diagnose the problem.

About this task

Note: To include more detail in the Streams log, set the system log level to Debug on the Batch Run tab of a workspace deployment.

Procedure

  1. In Opportunity Detect, go to Detect > Workspace Manager and select the workspace that is having the problem.
  2. Obtain the ID of the deployment configuration. On the Deployment tab of the workspace, select the deployment configuration and select the History tab in the panel that opens. The configuration ID is listed in the Message column.
  3. On the Streams sever, navigate to the following directory.

    /home/streamsadmin/OpDetection/deploy/Deployment_Configuration_ID/current

  4. Open the Streams job_ids.list file and note the Streams job IDs.
  5. Log in to Streams as the streamsadmin user and select the Streams job IDs you noted in the previous step. Click the Download Trace File icon.

    All the relevant logs are downloaded in compressed format.