Configuring monitoring notifications

Follow these steps to configure notifications for the Opportunity Detect monitoring service.

About this task

There are two types of monitoring notifications.

  • Marketing Platform can deliver notifications to the HCL® Marketing Software inbox of users who have Opportunity Detect roles and who have subscribed to Marketing Platform system alerts.
  • Notifications are available within the monitoring tool under the various nodes.

Procedure

  1. To have Marketing Platform send notifications to Opportunity Detect users, do the following.
    1. Under the Deployment node, expand a server group.

      All the deployments in the server group are listed.

    2. Expand a deployment, expand Operations and click enableMarketingPlatformNotifications.

      You can check the Marketing Platform notification setting for any deployment under the Attributes node. The MarketingPlatformNotificationsEnabled attribute is set to true when notifications are enabled for a deployment.

      Users who subscribe to Marketing Platform system alerts receive the notifications. Users can subscribe for themselves, or an administrator can subscribe for them.

  2. To receive notifications within the monitoring tool, under any Deployment, Service, or StreamsComponent node, expand Notifications and click Subscribe.

    After you subscribe, notifications appear in the Notifications node.