Configuring a user account and data sources for Acoustic Campaign

To allow Unica Campaign to access Acoustic Campaign, a Unica Campaign administrator must configure a user account with credentials to access the Acoustic Campaign integration services, then define data sources under that account.

Before you begin

To complete this task, you need the Acoustic Campaign credentials (login and password) for each data source. The Acoustic Campaign Org Admin or IBM Provisioning can provide this information.

About this task

A Unica Campaign administrator performs this one-time task. The procedure is summarized below. If you need detailed instructions, see the Unica Marketing Platform Administrator's Guide.

Procedure

  1. Log in to Unica Unica and choose Settings > Users.
  2. Click the name of the user account that is allowed to connect to the Acoustic Campaign server. For example, asm_admin.
  3. Click the Edit data sources link at the bottom of the page.
  4. Click Add new and complete the form to create the following data sources. If the data sources already exist, click each data source and edit it to provide any missing information.
    Data source details Notes

    Data source: ENGAGE_CLIENT_ID_DS

    Data source login: ClientID (or any non-empty string)

    Data source password: <CLIENT_ID>

    This is the Acoustic Campaign Client ID data source.

    You can obtain the password from the Acoustic Campaign Org Admin.

    Data source: ENGAGE_CLIENT_SECRET_DS

    Data source login: ClientSecret (or any non-empty string)

    Data source password: <CLIENT_SECRET>

    This is the Acoustic Campaign Client Secret data source.

    You can obtain the password from the Acoustic Campaign Org Admin.

    Data source: ENGAGE_CLIENT_REF_TOK_DS

    Data source login: ClientRefTok (or any non-empty string)

    Data source password: <CLIENT_REFRESH_TOKEN>

    This is the Acoustic Campaign Client Refresh Token data source.

    The password for the Client Refresh Token Login was provided by email to the Acoustic Campaign Org Admin (or the user who was specified under Add account access in Acoustic Campaign, at provisioning time).

    Data source: ENGAGE_FTP_DS

    Data source login: <FTP_LOGIN>

    Data source password: <FTP_PASSWORD>

    The Acoustic Campaign FTP data source provides the credentials for FTP communication between Unica Campaign and Acoustic Campaign.

    The login and password were assigned in Acoustic Campaign. You can obtain thm from the Acoustic Campaign Org Admin.

  5. Click Save changes and OK.

What to do next

The user account and data source names must exactly match the configuration values that are specified for the Acoustic Campaign partition settings. Choose Settings > Configuration, go to Campaign | partitions | partition[n] | Acoustic Campaign, and confirm that the values match.