Enabling e-mail notification for workspaces

Enabling e-mail notification in workspaces allows WebSphere Commerce to send e-mail automatically in certain situations.

  • Workspace Content Contributors will receive e-mail notification when a task they are assigned is part of a task group that has been activated.
  • Task Group Approvers will receive e-mail notification when a task group for which they are an approver is ready for approval.
  • Workspace Content Contributors will receive e-mail notification if a task group approval request is rejected and their assigned tasks are re-activated.
WebSphere Commerce DeveloperNote: If you are enabling e-mail notification for workspaces in WebSphere Commerce Developer, follow the instructions in Enabling e-mail notification for workspaces in WebSphere Commerce Developer.

Procedure

  1. Configure the e-mail transportation method for your authoring server.
  2. Assign the following message types to the e-mail transportation method:
    • RejectTaskNotification
    • ReadyToApproveTaskGroupNotification
    • ActivateTaskNotification
  3. Copy the following file to a temporary location:
    • WC_eardir/xml/config/wc-workspace.xml

    This file should never be directly modified. For more information, refer to XML configuration directory.

  4. Open the temporary copy of the file in a text editor.
  5. Find the following text: 
    
<ActivateTaskEmail isEmailEnabled="false" from="" cc="" bcc="" language="en_US" />
<RejectTaskEmail isEmailEnabled="false" from="" cc="" bcc="" language="en_US" />
<ApproveTaskGroupEmail isEmailEnabled="false" from="" cc="" bcc="" language="en_US" />
  6. Change the text to the following: 
    
<ActivateTaskEmail isEmailEnabled="true" from="" cc="" bcc="" language="en_US" />
<RejectTaskEmail isEmailEnabled="true" from="" cc="" bcc="" language="en_US" />
<ApproveTaskGroupEmail isEmailEnabled="true" from="" cc="" bcc="" language="en_US" />
  7. Save your changes.
  8. Update WebSphere Commerce with the updated file. For more information, see the Updating enterprise application files topic. Ensure that you follow the instructions for updating a single file.

    You will need the following information:

    OptionDescription
    Enterprise application name WC_enterprise_application
    Relative path to file xml/config/wc-workspace.xml
  9. Stop and restart WebSphere Commerce.