WebSphere Commerce EnterpriseWebSphere Commerce Professional

Modifying customer comments

A supervisor can add or change information in a comment entered in the customer editor. You can change any text in the comment box, but you cannot change the comment perspective. Also, a supervisor can modify a customer comment even if the supervisor did not enter it.


  1. Log on to the IBM Sales Center.
  2. Select a store.
  3. Find a customer, or select a customer in the Stores view.
  4. Select the Comments page.
  5. Click Open or double-click the comment to modify it.
  6. Make changes as necessary and then click OK.