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User Guide
The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Operating
IBM Sales Center for WebSphere Commerce
Customers and organizations
All orders are associated with customers. You can create profiles to register new customers with a specific store using the Customer editor. The difference between creating a B2B and consumer direct customer is that the B2B direct customer has to be created in the context of an organization.
Finding all orders for a customer
You can search for all or some of the orders for a customer. For example, you might want to find all orders that shipped to a specific location or all orders that are closed.

Finding all orders for a customer

You can search for all or some of the orders for a customer. For example, you might want to find all orders that shipped to a specific location or all orders that are closed.

Procedure

Log on to the IBM Sales Center.
Select a store.
Find a customer.
Perform one of the following actions:
- Right-click the customer in the Stores view, and then click Find > Order.
- Select the customer in the Stores view, and then click Order > Find.
Optional: Using the quick or advanced find options, enter any additional search criteria to narrow your search to find a specific subset of orders.

For example, you might select Submitted for the order status to find all the orders for this customer that are in submitted state.
Click Find.