Troubleshooting: Java error occurs when using the Update Installer

When using the WebSphere Commerce Update Installer to install a fix package on the WebSphere Commerce Server, you receive an error. The error says that the Java Platform SE binary stopped working.


You attempt to install a fix pack with WebSphere Commerce Update Installer, but the Java Platform SE binary fails, causing the Update Installer application to crash.


Update your WebSphere Application Server SDK level to (Java SDK 1.6.0 SR7 cumulative fix) or higher.