The Patch List

View a list of all patches, create customized patch reports to obtain patching intelligence, make smart patch decisions, report patch compliance, and communicate risks. You can also download and install missing patches using the links in the report.

To access the Patches page, from the WebUI main page, click Apps > Patch.

Operator permission settings, connected devices, and site assignments govern the list contents.

  • Search: Use the Search feature to search patches by name and CVE IDs.
  • Sort: You can sort the list by:
    • Vulnerability Count
    • Release Date
    • Open Deployments
    • Patch Name
  • Refine results:
    • See patches for the most critical threats or a specific threat level using the Severity filters. Patch Severity is assigned by the patch vendor (for example, Microsoft), not the BigFix.
      • Critical
      • Important
      • Moderate
      • Low
      • Unknown - patch has no vendor-assigned rating.
    • See patches required by many devices by entering a value in the Vulnerable Devices field.
    • Show Hidden Patches – Control the display of audit, corrupt, and superseded patches in the patch list.
    • See the latest patches using the Release Date field. Specify a date range to see patches that were issued during a specific time period.
    • See patches associated with a specific task using the Category filters:
      • Security – Apply a software change to address a vulnerability.
      • Service Pack – Apply patches to installed software. A collection of updates, fixes, or enhancements delivered in a single installable package. Typically used to update existing files, but can also be used to fix bugs, close security holes, or add new features.
      • Audit – Type of BigFix patch that is used to detect conditions that cannot be remediated and require the attention of an administrator.
      • Enhancement – Apply a change that provides new features.
      • Bug Fix – Apply a change that fixes one or more bugs.
      • Configuration – Apply a change that addresses a configuration issue.
    • Supported Patch Sites - Only patches from these sites appear in the WebUI; future releases will include more patch sites.
      • Windows
      • Red Hat Linux
      • Mac OS X
      • CentOS
      • Windows Applications (Adobe Acrobat, Adobe Flash Player, Adobe Reader, Adobe Shockwave, Google Chrome, ImgBurn, Mozilla Firefox, Notepad++, Nullsoft, Oracle, Real Networks, Skype, Winamp, Winzip)
      • Debian
      • Oracle Linux
      • SUSE
      • Ubuntu
  • Save Report
    • Save the report for future reference and edit, update, or delete as required. For more information, see Reports.
  • Show Summary:
    1. In the Patches page, select the required filters.
    2. Click Show Summary. You can view the summary of all the filtered patches as charts and tables. Mouse over the interested areas on the chart to get more details about the respective data point and the percentage data. Mouse over on any truncated labels to see the full text in the tooltip. You can change filters or enter search text and the report dynamically displays the relevant information.
      • Severity By Release Date: Displays the total number of patches by severity level from the patch release date for a period of time.
      • By OS Family: Displays applicable patches for every operating system. The table is sorted alphabetically by OS names.
      • By Categories: Displays category wise patch count.
  • Export:

    You can export the filtered report in a .csv, .xlsx, or .pdf format.

    1. In the Devices page, select the required filters.
    2. Click Export To.

    3. The option Selected Items allows you to select items from the filtered result to export; All Items allows you to export all the items from the filtered list. Select the desired option.
    4. Name column only: Select this option if you want to export only the names of the filtered items.
    5. Include column headers: Select this option if you want to export details of every default columns of an item.
      Note: If you have displayed columns other than the default columns, you can export name column only.
    6. Select a file format (CSV, XLSX, or PDF) that you want to export to.
      • By default, the report gets downloaded into your Downloads folder with the default file name (Device_Report_mm_dd_yyyy_username). You can change the download settings in your browser to change the file name and download it into a preferred location. You can save the report to review it later and/or share it with interested stakeholders.
      • If you have selected PDF format, a .zip file gets downloaded which contains a .csv file with numerical data and .pdf file with visual representation of the data.
      • The exported patch report contains key details about your patches that are displayed after applying the filters and search criteria. The details include the patch name, number of vulnerable devices, severity, CVE IDs along with all the other details that you can see on the screen when you expand every patch. A sample report is shown below: