The Device List

View a list of BigFix managed devices, create customized device reports, and review the detailed information about each device to effectively perform actions on and proactively monitor the health of the endpoints.

To access the Devices page, from the WebUI main page, click Devices.
Important: Operator permission settings, connected devices, and site assignments govern the list contents.

The following image shows the devices data grid with default property columns and their positions (Computer Name, Critical Patches, Applicable Patches, Deployments, Device Type, OS, Groups, IP Address, DNS Name, Agent Status, User Name, Last Report Time, Managed by, Locked). By default, the data is sorted based on the number of Application Patches in descending order.


Devices data grid - default view

Manage devices

To manage devices, select one or more devices from the list. A blue bar appears with available actions, organized by type. The list of actions may vary according to the installed components in your systems. For example, if you do not have MDM installed, the actions related to MDM do not appear in the Deploy drop down.
  • Deploy: From this menu, you can deploy content of various types such as custom content, patches, software, MDM policies and actions.
    Note: The option to deploy profiles is getting deprecated.
  • Administration: From this menu, you can choose among typical administrative tasks related to the devices, such us enrolling to and unenrolling from MDM server, installing BigFix agent or sending the action for client refresh.
  • Configuration: From this menu, you can send a message (if the target machine has SSA installed) or send a file or access Query application.

Computer Properties

These include the standard properties for out-of-the-box BigFix clients and the properties created by BigFix Console users. The computer properties are categorized as follows:
  • Reserved: A set of properties that in BigFix Platform are flagged as Reserved and Pre-defined properties. For example, BIOS date, the CPU type, free hard disk drive space, the operating system, memory, and user name.
  • Aggregated: A set of properties that WebUI calculates, such as: Applicable Patches, Deployments, Critical Patches, Groups, Agent Status, Cloud Tags and Managed By.
    Devices data grid - default view
  • All computer properties other than Reserved and Aggregated properties retrieved by BigFix agent.

Refine results

  • To filter device data:
    • From the desired column, select your option from the list.

      or

    • Click in the text field of the desired column and type the search string.
      Note: For only a subset of reserved and aggregated computer properties, auto-suggest displays a list of suggested words based on the first few typed letters. For other properties, including user-defined computer properties, auto-suggest does not work, as it impacts the search performance.
  • To speed up your search, combine filters.
    Note: By default, you can combine up to a maximum of five filters to process simultaneously. Exceeding the maximum number of filters affects the performance. The default value can be configured using the setting _WebUIAppEnv_MAX_FILTERS_NUMBER.
  • To clear all selected filters, click Reset all filters

Customize devices data grid

You can customize the data grid view by adding, removing, resizing, or changing the positions of the columns. You can also click Reset columns to return back to default view.
  • To include additional property column to the devices data grid
    1. Click Manage columns. The Other Property page appears.

    2. Click in the text field of the desired column and type the search string. The search result appears based on the entered string. For example, under Source column, if you enter Aggregated the result appears similar to the following image.

    3. Select the check box next to the desired Property name and click Save. The Devices page displays the selected property in a new column.
  • To remove a property column from the devices data grid
    1. Click Manage column.
    2. In the Other Property page, enable View Selected only option. The result displays only the properties that are selected for the data grid view.
    3. Deselect one or more properties that you want to remove from the data grid and click Save. The Devices page displays the selected properties; the deselected property columns disappear.
  • To resize the column width
    1. Mouse hover near the desired column border.
    2. Click and hold down the left mouse button, drag the border to the right to widen the column or to the left to make the column narrower, and release the mouse button when the desired width is reached.
  • To change column position
    1. Mouse hover the desired column name.
    2. Click and hold down the left mouse button, drag and drop it to a desired position in the data grid.

Working with reports

Save reports

You can save the filtered and customized device report for future reference. You can also edit, update, or delete the reports as required. Mark a report as favorite report to access it quickly. For more information about working with reports, see Reports.

Export

You can export the filtered report in a .csv, .xlsx, or .pdf format.

  1. In the Devices page, select the required filters.
  2. Click Export.

  3. The option Selected Items enables you to select items from the filtered result to export; All Items enables you to export all the items from the filtered list. Select the desired option.
  4. Name column only: Select this option if you want to export only the names of the filtered items.
  5. Include column headers: Select this option if you want to export details of every columns of an item.
    Note: You can export all properties (default and user-selected) of the devices.
  6. Select a file format (CSV, XLSX, or PDF) that you want to export to.
    • The export starts and you can see the status in the progress bar.
    • Once export is completed, a green tick mark appears to indicate the report is available to download.
    • Exported report does not get download automatically. You need to click the Download button next to the progress bar to download.
    • If you want to delete the exported report, click Delete button.
    • During and after the report export, you can navigate to other pages as needed without interruption.

    • When you download, by default, the report gets downloaded into your Downloads folder with the default file name (Device_Report_mm_dd_yyyy_username). You can change the download settings in your browser to change the file name and download it into a preferred location. You can save the report to review it later and/or share it with interested stakeholders.
    • If you have selected PDF format, a .zip file gets downloaded which contains a .csv file with numerical data and .pdf file with visual representation of the data.
    • The exported device report contains key details about your managed devices that you have selected through the filters and search criteria. The details include the operating system, device type, IP address along with all the other details that you can see on the screen when you expand every device. A sample report is shown below:

Show summary

  1. In the Devices page, select the required filters.
  2. Click Show Summary. You can view the summary of all the filtered devices as charts and tables. Mouse hover the interested areas on the chart to get more details about the respective data point and the percentage data. Mouse hover on any truncated labels to see the full text in the tool tip. Clicking on a clickable area dynamically filters the relevant data, displays in the device list, and displays the summary of the item you clicked on. You can change filters or enter search text and the report dynamically displays the relevant information.
    • Device Type By Report Time: Displays the total number of unique devices reported over a period of time against every device type.
    • By OS Family: Displays total number of devices from each operating system. The table is sorted alphabetically by OS names.
    • By Largest Group: Displays up to the 10 largest computer groups along with the device counts that are relevant as per filter and search criteria.