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Installation and Configuration
Read this guide to learn about the requirements and available installation scenarios to ensure that the deployment of BigFix MCM and BigFix Mobile goes smoothly in your environment.
On-premises deployment setup
This section describes the installation prerequisites and preparation required to install the BigFix MDM server and BigFix PlugIn Portal on-premise.

Installation and Configuration
Read this guide to learn about the requirements and available installation scenarios to ensure that the deployment of BigFix MCM and BigFix Mobile goes smoothly in your environment.
- Audience
  This guide is for administrators and IT managers who want to install and configure BigFix MCM/Mobile. It details prerequisites for each of the scenario and provides installation instructions that allow you to deploy the program in your environment. It also includes information about configuring and maintaining BigFix MCM/Mobile components.
- Planning the installation
  Read this section before you begin to install or update any of the MCM or BigFix Mobile product features. Effective planning and an understanding of the key aspects of the installation process can help ensure a successful installation.
- On-premises deployment setup
  This section describes the installation prerequisites and preparation required to install the BigFix MDM server and BigFix PlugIn Portal on-premise.
  - Prerequisites and requirements
    The following packages must be pre-installed on your Red Hat® Enterprise Linux® systems before you install MCM and BigFix Mobile:
  - BigFix PlugIn and MDM SSL certificates and keys
    SSL certificates and keys are required to authenticate the BigFix MDM PlugIn(s) to the MDM Server.
  - LDAPS authentication
    BigFix MCM offers many device enrollment options. One of the options is to configure Secure Lightweight Directory Access Protocol (LDAPS) authentication for Over-the-Air (OTA) enrollment. This limits enrollment to your MDM server to authorized users only.
  - Apple Push Notification certificates
    The Apple Push Notification Service (APNs) is used to notify Apple devices to check in with their assigned MDM Server. For your MDM Server to communicate with Apple device using the APNs, your MDM Server needs to be configured with an Apple push certificate and key. Obtaining an APNs certificate is only required if you plan to deploy the BigFix MDM Apple service or PlugIn.
  - WNS credentials
    BigFix Windows MDM service must be authenticated with Windows Notification Service (WNS) credentials. Once authenticated, the Windows MDM serveice receives a token that it can use to initiate communication with the Windows MDM devices.
  - Google Enterprise Credentials
    Google Enterprise Credentials are needed to utilize Android Management functionalities.
  - Installing BigFix PlugIn Portal
    The PlugIn Portal provides the server infrastructure for MCM and BigFix Mobile.
  - Installing MDM services
    You can set up MDM services for Windows, Apple, and/or Android through WebUI.
  - Installing MDM PlugIn
    You need MDM PlugIn(s) to set up a connection between the MDM Servers and the BigFix PlugIn Portal. MDM PlugIn(s) communicate with the MDM Server through REST APIs and the AMQP protocol using client certificates. For instructions on setting up through WebUI, see WebUI User’s Guide.
- On-premises Upgrade
  This section is designed to provide upgrade instructions for customers that have an existing BigFix MCM/Mobile 2.0 deployment and wish to upgrade to the latest feature/function in the BigFix MCM/Mobile 2.1 release.
- Hybrid deployment setup
  BigFix offers a hybrid BigFix MCM/Mobile solution where the BigFix MDM infrastructure is deployed in the cloud while connecting an organization’s existing BigFix deployment (via BigFix Authenticating Relay) on-premise. Mobile and MCM devices register with the cloud based MDM infrastructure and can then be managed via the on-premise WebUI.
- Configuring BigFix MCM and BigFix Mobile
  After the MCM components are set up, there are additional configuration options available to enable features like Bulk Enrollment for Windows, DEP policies for macOS, or prestage installers for Windows and MacOS MDM endpoints.
- Reference Information
  This section contains more detailed information about some of the essential installation aspects.

On-premises deployment setup

This section describes the installation prerequisites and preparation required to install the BigFix MDM server and BigFix PlugIn Portal on-premise.

Tip: You can perform installation tasks through BigFix console or BigFix WebUI. However, it is recommended to use WebUI.

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