Renewing the Presence key

When you originally download the presence, it includes a key to activate it. When that key expires, you must replace it with a valid key.

About this task

When the key for a specific presence expires, a red X appears next to it in the Choose an AppScan Presence screen.


  1. At the Choose an AppScan Presence screen, in the row for the expired presence, click Renew key, then click Download key, and save the key file to your computer.
  2. On the computer where the presence is installed, locate Presence.key in the root folder of the presence files, and overwrite it with the new key file.
  3. Terminate the presence (Ctrl + C).
  4. Starting the AppScan Presence or, if the Presence is running as a service, stop and start the service.