Configuring SSL in Contact Optimization
Follow this procedure to configure SSL in Contact Optimization.
Procedure
- Open the config.xml file found in the conf directory of your Contact Optimization installation directory in a text or XML editor.
- Set the value of unicaServerSSLFile to the full path of the certificate you are using.
- Save and close the config.xml file.
- Set the value of the Campaign| unicaACOListener | useSSL configuration property to yes.
- If you are using the Contact Optimization command-line
tool ACOOptAdmin, perform the following steps.