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Administrator Guide
With Unica Plan, you organize the people, tasks, and budget for marketing programs, while you reduce costs and time to market.
About metrics
Metrics measure the performance of an object and are always numeric. Typical metrics include financial metrics, such as cost and revenue, and performance metrics, such as the number of contacts and the number of responses in a particular marketing campaign.
Creating metrics templates and metric template groups
A metrics template is a collection of metrics. You add metrics to Unica Plan by adding metrics templates.
To create or edit a metrics template
Before you can add metrics to object templates, you organize the metrics into metrics templates.

Administrator Guide
With Unica Plan, you organize the people, tasks, and budget for marketing programs, while you reduce costs and time to market.
- Overview
  With Unica Plan, you organize the people, tasks, and budget for marketing programs, while you reduce costs and time to market.
- Plan interface customization options
  Unica Plan offers options for customizing the user interface. You can customize or rebrand the Unica Plan interface to match your organization's needs.
- Unica Plan integrations
  Unica Plan offers integration with Unica Campaign, Unica Centralized Offer Management, and Unica Journey. Integration with Unica Centralized Offer Management is only used for migrating offer management capability from Unical Plan to Unica Centralized Offer Management.
- Marketing object types
  Marketing objects are the work products that a team develops and reuses in the course of marketing activities. In addition to a set of standard marketing object types that is supplied with Unica Plan, you can create custom marketing object types.
- Project and request deactivation
  After your organization uses Unica Plan for some time, the user interface can become cluttered with out-dated or unwanted projects and requests. You can deactivate projects and requests to reduce clutter and simplify searches.
- Plan reports
  Unica Plan provides a set of default reports and dashboard report components. The Unica Plan reports package provides extra reports and dashboard report components, which are created in IBM® Cognos®, a separate business intelligence application.
- Template Basics
  A template for a marketing object type, such as a plan, program, or project, defines the information that your organization wants to capture about the object. Then, you use templates to create object instances. If you have the Financial Management module installed, an invoice template defines the information that your organization wants to capture in invoices.
- Adding or editing templates
  After you identify the template components that you need, you can create the template. You need to build components before assembling them in the template.
- Program and project templates
  Program and project templates have additional tabs that customize the object instances that are made from the template.
- About forms
  A form is a collection of attribute fields that gather information about an object.
- About attributes
  An attribute defines a piece of information that you want to gather from a user. For example, the information can be text, integers, dates, or a choice from a predefined list. In Unica Plan, you define attributes to collect these different types of information, and then place them on forms. Then, you can add or more forms to templates as tabs. When users create items, they select a template. Each attribute that is included in the template corresponds to a field or other user interface control on the tabs that collect information.
- About metrics
  Metrics measure the performance of an object and are always numeric. Typical metrics include financial metrics, such as cost and revenue, and performance metrics, such as the number of contacts and the number of responses in a particular marketing campaign.
  - Types of metrics
    In addition to metrics that are user-entered, there are three types of metrics: computed, rollup, and planned. You set the metric type when you add the metric to a particular metrics template. As a result, the same metric can be computed for a project and roll up in a program or plan.
  - Metric creation overview
    To add metrics to objects, create metric templates.
  - Working with metrics, metrics dimensions, and metrics templates
    To work with metrics, metrics dimensions, and metric templates, go to Settings > Unica Plan Settings > Template Configuration > Metrics.
  - Metrics properties
    When adding or editing metrics, you supply values for the following fields.
  - Metrics dimensions properties
    When adding or editing metrics dimensions, you supply values for the following fields.
  - Creating metrics templates and metric template groups
    A metrics template is a collection of metrics. You add metrics to Unica Plan by adding metrics templates.
    - To create or edit a metrics template
      Before you can add metrics to object templates, you organize the metrics into metrics templates.
    - Metrics groups
      In a metrics template, you create metrics groups to organize metrics that are similar or to share common sets of metrics in multiple metrics templates.
  - Exporting and importing metrics templates
    If you have multiple Unica Plan systems, you can transfer the metadata for your metrics from one instance to another by exporting and importing metrics templates.
- Multiple locale support
  For organizations with Unica Plan users in multiple locales, you can translate the labels and text strings in the user interface for each locale.
- About security
  You configure security policies that grant users permission to access specific objects and features through assigned access roles.
- Setting up alerts
  Alerts are notifications of important changes that users need to know about, or reminders about actions that they need to take.
- About list definitions
  The user interface of Unica Plan presents several list box controls that you can configure to provide a customized set of options.
- Implementing project health rules
  To help project owners and participants track the overall status of their projects, you configure the system to calculate project health.
- Exporting and importing metadata
  You can transfer data structures (metadata) between Unica Plan systems using the export and import features.
- Setting up libraries for digital assets
  Through the optional Digital Asset Management module, Unica Plan provides centralized management, secure storage, and web-based access for digital assets.
- Setting up accounts
  An account in Unica Plan represents a specific corporate General Ledger (GL) account that is established by a finance department to track and control expenditures and cash flows. Accounts are a feature of the optional Financial Management module.
- About advanced topics
  This chapter provides information about advanced customization options for the Unica Plan interface.
- Unica Plan Rest API
  The Unica Plan REST API is a façade that provides a client view of a running Unica Plan instance.

Creating or editing a metrics template

Before you can add metrics to object templates, you organize the metrics into metrics templates.

Procedure

Click Add Metrics Template or Edit on the Metrics Templates page.
Enter or edit the Internal Name, Display Name, and Description fields.
Select a type of object to use this metrics template: plan, program, or project.
Note: Since there is only one template for plans, do not define more than one metrics template with a type of plan.
Add metrics to the template.
- To add a metric to the template without using a group, click Manage Metrics.
- To add a group of metrics, click Add Metrics Group.
  You can select any existing group or create a group.
Select an individual metric and define the properties for the metric in this template.
- If the metric is entered individually by users in the object, clear the Computed by Formula, Roll-up, and Planned check boxes.
- If the metric is computed, select the Computed by Formula check box and enter a Formula.
- If the metric is collected from other metrics, select the Roll-up check box. Rollup metrics are available in plan or program templates only.
- If the metric is planned, select the Roll-up and Planned check boxes. Planned metrics are available in plan or program templates only.
Click Save changes to save the metrics template.

Results

Important: When you edit a metrics template, the changes affect new objects only.

For example, you have a project that uses the "basic campaign" metrics template. You add a metric to this metrics template. The existing project does not get the new metric. However, when you add a project that uses the "basic campaign" metrics template, it does include the new metric.

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