Interact | services | crossSessionResponse

If true, enables the crossSessionResponse service and Unica Interact writes data to the cross-session response tracking staging tables. If false, disables the crossSessionResponse service.

False

The number of seconds between runs of the xsession process. This process moves data from the cross-session response tracking staging tables to the response history staging table and the built-in learning module.

180

An integer greater than zero

The number of minutes the crossSessionResponse service waits before marking any responses that do not match contacts in the contact and response history tables.

If a response has no match in the contact and response history tables, after purgeOrphanResponseThresholdInMinutes minutes, Unica Interact marks the response with a value of -1 in the Mark column of the xSessResponse staging table. You can then manually match or delete these responses.

180

The number of cross-session response records to process at once. Rather than processing all new or retry records at once, system loops through the xsessionResponseBatchSize records at a time. This is a performance change, since processing a large number of records at once can lead to slowness

10000

Any integer greater than zero.

• True: Only one response history record is generated using the most recent contact history record.
• False: One response history record is generated for each matching contact history record.