Interact | triggeredMessage

The configuration properties in this category define settings for all triggered messages and offer channel delivery.

backendProcessIntervalMin

Description

This property defines the time period in minutes that the backend thread loads and processes delayed offer deliveries. This value must be an integer. If the value is zero or negative, the backend process is disabled.

Valid Values

A positive integer

autoLogContactAfterDelivery

Description

If this property is set to true, a contact event is automatically posted as soon as this offer is dispatched or this offer is queued for delayed delivery If this property is set to false, no contact event is automatically posted for the outbound offers. This is the default behavior.

Valid Values

True | False

waitForFlowchart

Description

This property determines if the flowchart should wait for the currently running segmentation to finish, and the behavior if that wait times out.

DoNotWait: The processing of a triggered message starts regardless if segmentation is currently running or not. However, if segments are used in the eligibility rule and/or NextBestOffer is selected as the offer selection method, the TM execution still waits.

OptionalWait : The processing of a triggered message waits until the currently running segmentation finishes or times out. If the wait times out, a warning is logged, and the processing of this triggered message continues. This is the default.

MandatoryWait: The processing of a triggered message waits until the currently running segmentation finishes or times out. If the wait times out, an error is logged, and the processing of this triggered message aborts.

Valid Values

DoNotWait | OptionalWait | MandatoryWait

loggingMode

Description

This property determines if the logging is enabled or not. If enabled, the relevant information is logged to the equivalent of UACI_TriggeredMessageLog table in the runtime database.

  • None: No information will be logged in the table.
  • All: Information for successful and failed responses will be logged in the table.
  • Error: Information only for failed responses will be logged in the table.
Valid Values

None | All | Error