Interactive flowcharts

Use interactive flowcharts to divide your customers into segments and assign a profile to a segment.

An interactive flowchart is related to but slightly different from a Campaign batch flowchart. Interactive flowcharts perform the same major function as batch flowcharts: dividing your customers in to groups known as segments. For interactive flowcharts, however, the groups are smart segments. Interact uses these interactive flowcharts to assign a profile to a segment when a behavioral event or system event indicates that a visitor re-segmentation is needed.

Interactive flowcharts contain a subset of the batch flowchart processes, and a few interactive flowchart-specific processes.