Invalid XML error or CDISC5101E error in Streams log

One of the following errors appears in the Streams log.

• An invalid XML (Unicode : 0x45) was found in the prolog of the document
• The system cannot connect to the AAS service. See the previous error messages.

Resolution

If you have version 9.1.1.2 or higher, set the JAVA_HOME environment variable as follows.

• Set the Streams instance and the StreamRCS service to use the Infosphere jre 1.7 on startup.
• Set the Realtime connector service to use the Infosphere jre 1.6 on startup.

  The StreamsRCS and Realtime Connector services are deployed on WebSphere Liberty profile application server. Typically the jre is set using JAVA_HOME or JRE_HOME environment variables in the server.env file in the liberty profile configuration directory. These environment variables are overridden if already set for the liberty profile instance.

  See the WebSphere documentation for more information on how to change the jre that the service uses: http://www-01.ibm.com/support/docview.wss?uid=swg21596484 for more information.