Apache HttpClient error during Streams synchronization

Symptoms: When you synchronize Streams by clicking Synchronize with changed Streams configuration on the Settings & Detect Settings > Server Group page, you see a popup that states "org.apache.commons.httpclient.HttpClient incompatible with org.apache.commons.httpclient.HttpClient"

Causes: One or both of the Marketing Platform and Opportunity Detect deployments are not configured properly in the web application server.

Resolution:
  1. Stop the following services:
    • StreamsRCS
    • RealTimeConnector
    • InteractService
  2. In WebSphere, stop your Marketing Platform and Opportunity Detect deployments.
  3. Follow the instructions in the HCL® Opportunity Detect and Interact Advanced Patterns Installation Guide to set Class loading and update detection and Manage Modules properties for both Marketing Platformand Opportunity Detect.

    See Chapter 6: Deploying Opportunity Detect.

  4. In WebSphere, restart your Marketing Platform and Opportunity Detect deployments.
  5. Restart the StreamsRCS, RealTimeConnector, and InteractService.