Apache HttpClient error during Streams synchronization
Symptoms: When you synchronize Streams by clicking Synchronize with changed Streams configuration on the page, you see a popup that states "org.apache.commons.httpclient.HttpClient incompatible with org.apache.commons.httpclient.HttpClient"
Causes: One or both of the Marketing Platform and Opportunity Detect deployments are not configured properly in the web application server.
Resolution:
- Stop the following services:
- StreamsRCS
- RealTimeConnector
- InteractService
- In WebSphere, stop your Marketing Platform and Opportunity Detect deployments.
- Follow the instructions in the HCL®
Opportunity Detect and Interact Advanced Patterns Installation Guide to set Class loading and update detection and Manage
Modules properties for both Marketing Platformand Opportunity Detect.
See Chapter 6: Deploying Opportunity Detect.
- In WebSphere, restart your Marketing Platform and Opportunity Detect deployments.
- Restart the StreamsRCS, RealTimeConnector, and InteractService.