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HCL Opportunity Detect Administrator's Guide
HCL® Opportunity Detect enables you to look for specified customer behaviors and patterns in your customer data. You define the transactions and patterns that Opportunity Detect looks for, and you specify the data that is written to the database or web servlet when those criteria are met.
Troubleshooting Opportunity Detect
Some suggestions for resolving issues with Opportunity Detect are listed in this section, along with workarounds or solutions.
Oracle driver error

Oracle driver error

Symptoms: Opportunity Detect is installed using the manual database setup option, and the system tables are in Oracle. The following error occurs in the trace log.

org.apache.axis2.AxisFault: A connection could not be obtained for driver class "oracle.jdbc.OracleDriver" and URL "jdbc:oracle:thin:@//[DB Host]:[Port]/[Schema]". You may have specified an invalid URL.

Resolution:

Take the following steps.

Add the ojdbc7.jar file on the runtime server in the following location.
/home/streamsadmin/OpDetection/StreamsRemoteControlService/wlp/usr/servers/StreamsRCS/dropins/StreamsRCS/WEB-INF/lib/
Restart the Streams instance and the StreamsRCS service.