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HCL Opportunity Detect Administrator's Guide
HCL® Opportunity Detect enables you to look for specified customer behaviors and patterns in your customer data. You define the transactions and patterns that Opportunity Detect looks for, and you specify the data that is written to the database or web servlet when those criteria are met.
Troubleshooting Opportunity Detect
Some suggestions for resolving issues with Opportunity Detect are listed in this section, along with workarounds or solutions.
With Oracle system tables, StreamsRCS fails to start

With Oracle system tables, StreamsRCS fails to start

Symptoms: When you use Oracle for your system tables, the StreamsRCS service fails to start. In the StreamsRCS log the following error occurs.

Error: Caused by: java.lang.RuntimeException: There were errors initializing your configuration: <openjpa-2.2.1.1-SNAPSHOT-r422266:1431746 fatal user error> org.apache.openjpa.util.UserException: A connection could not be obtained for driver class "oracle.jdbc.OracleDriver" and URL "jdbc:oracle:thin:@//Machine-Name:Port/DB-Name". You may have specified an invalid URL.

Resolution:

Copy the ojdbc6.jar file from your from Oracle installation to /home/streamsadmin/OpDetection/StreamsRemoteControlService/ wlp/usr/servers/StreamsRCS/dropins/StreamsRCS/WEB-INF/lib
Restart the StreamsRCS and StreamsInstance services.