All deployments show the same number of total transactions in the monitoring utility

Symptoms: After a Streams restart, the monitoring utility shows the same number of total transactions for all deployments.

Resolution: This issue occurs when Streams has not been shut down gracefully. To avoid the problem, shut down Streams as follows.

  1. In the Opportunity Detect user interface, stop all running deployments.
  2. On the Streams server, manually remove all job ID files located in the apps/RealTimeProxy directory under your Opportunity Detect installation.

    The format of these files is rtp.jobid.Streams_instance_name@streamsadmin.host For example, rtp.jobid.streams1@streamsadmin.examplehost