Client requirements

Make sure that your computer complies with the system requirements to use HCL Traveler for Microsoft™ Outlook. In addition, make sure that you set required settings in Microsoft Outlook and HCL Notes®.

System requirements

One of the following versions of Microsoft Outlook and a Microsoft Windows release that supports it:
  • Microsoft Outlook 2013 (32-bit or 64-bit), with the latest Microsoft Office service pack.
  • Microsoft Outlook 2016 (32-bit or 64-bit), with the latest Microsoft Office service pack.
  • Microsoft Outlook 2019 (32-bit or 64-bit), with the latest Microsoft Office service pack.
  • Microsoft Outlook for Microsoft 365, with the latest service pack.
    Note: The web interface of Office365 is not supported. HCL supports the installed version of Microsoft Outlook for Microsoft 365.

HCL Notes required settings

The following table describes the Notes settings that are required for correct operation of HCL Traveler for Microsoft Outlook.

Table 1. Notes required settings
Notes Setting SmartCloud Notes web equivalent settingiNotes equivalent setting
File > Preferences > Calendar and To Do > Display > Views:
  • Display new (unprocessed) notices: Enabled
  • Process cancelled meetings automatically: Enabled with Show as cancelled in calendar option enabled.
More > Preferences > Calendar > Display:
  • Display new (unprocessed) notices: Enabled
  • Process cancelled meetings automatically: Enabled with Show as cancelled in calendar option enabled.
File > Preferences > Calendar and To Do > Display > Notices:
  • Display the following meeting notices in my Inbox: All (or All except responses) 1
  • Remove meeting notices from my Inbox after I process them: Enabled 2
  • Automatically process meeting updates and apply changes to meetings: Enabled 1
More > Preferences > Calendar > Display:
  • Types of Meeting notices to be shown in your Inbox: All (or All except responses) 1
  • Remove Meeting invitations from your Inbox after you have responded to them : Enabled 2
  • Automatically process meeting updates and apply changes to meetings: Enabled 1
File > Preferences > Mail > Internet > Format for Internet-Style Reply or Forward - Internet mail format:
HTML only or HTML and Plain Text
Note: If this parameter is set to Plain Text only, certain inline images in mail messages that are sent from Notes might appear as file attachments in Microsoft Outlook.
More > Preferences > Mail > General > Send message in this format::
HTML or Both plain text and HTML
Note: If this parameter is set to Plain Text, certain inline images in mail messages that are sent from Notes might appear as file attachments in Microsoft Outlook.

1 SmartCloud Notes enables and enforces the setting for you automatically.

2 SmartCloud Notes enables and enforces the setting for you automatically for automatically-processed meetings and for meetings processed in Outlook.