Troubleshooting calendar problems

Use these tips to troubleshoot calendar problems.

  • Issue: A meeting reminder pops up repeatedly or you see the message. Cannot save free/busy information. Cannot perform this operation at this time.
  • Solution: These are known Outlook issues. To work around either one, start Outlook with the /cleanreminders switch:
    1. If Outlook is running, close it.
    2. Click WinKey+R.
    3. Change to the folder with the outlook.exe file, typically C:\Program Files (x86)\Microsoft Office\Office<x>
    4. Type outlook.exe/cleanreminders.
  • Issue: You can't see others' free time in your calendar.
  • Solution: Repair the IMSO installation: Run imsmo_client.exe again and select the Repair option.