IBM mail support for Microsoft Outlook (Using)
Use IBM® mail support for Microsoft™ Outlook to access your IBM Notes® mail with your Microsoft Outlook client.
- Accessibility features for IBM® mail support for Microsoft™ Outlook
  Accessibility features assist users who have a disability, such as restricted mobility or limited vision, to use information technology content successfully.
- Downloading the software
  To obtain the latest software, download the IMSMO - IBM mail support for Microsoft Outlook eAssembly from the Passport Advantage site.
- Client requirements
  Make sure that your computer complies with the system requirements to use IBM® Mail support for Microsoft™ Outlook. In addition, make sure that you set required settings in Microsoft Outlook and IBM Notes®.
- Supported languages
  The IBM® mail support for Microsoft™ Outlook client supports the following languages:
- Setting up IBM® mail support for Microsoft Outlook
  Read the requirements. Then, install and setup IBM® mail support for Microsoft™ Outlook.
- Using IBM mail support for Microsoft Outlook
  IBM® mail support for Microsoft™ Outlook (IMSMO) provides you with Mail, Calendar, and Contacts features so that you can work with your IBM Notes® mail directly in your Microsoft Outlook interface.
- Troubleshooting, known limitations, and restrictions
  This section provides helpful troubleshooting tips, known limitations, and restrictions.
  - Troubleshooting tips
    See these tips for troubleshooting various issues with IBM mail support for Microsoft Outlook (IMSMO).
  - Known limitations
    This section describes known limitations in the current release and provides workarounds if available.
  - Self help
    Technote 1998662 provides hypertext links that you can click to automatically execute some actions that help fix or troubleshoot common issues.
  - Reporting a problem
    If you can't resolve a problem with IBM mail support for Microsoft Outlook, you can report it to Support.

Self help

Technote 1998662 provides hypertext links that you can click to automatically execute some actions that help fix or troubleshoot common issues.

For example, you can:

Disable hardware acceleration to fix problems that are related to an incorrect graphic card configuration.
Enable or disable profile selection at Outlook startup.
Enable or disable confidential logging.

See the technote for a complete list of actions.

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