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IBM® Traveler 10.0.1 documentation
Welcome to the IBM® Traveler 10.0 documentation. Here you can find information on how to install and configure a Traveler server and to use the clients supported by the server including IBM Verse mobile clients.
IBM Traveler overview
IBM Traveler provides automatic, two-way, over-the-air syncing between IBM® Domino® servers and wireless handheld devices, including IBM Verse Mobile clients on Android and iOS and select mobile devices running the Exchange ActiveSync protocol (example, Apple iOS Mail). IBM Traveler syncs mail, calendar and address book data in real time. On some select clients, To Do data is also synchronized
IBM® Traveler 10.0 provides the following new server features and enhancements for administrators.
What's new in 10.0.1.2?
Traveler 10.0.1.2 has updated APNS p12 certificates that expire in June 2020.
What's new in 10.0.1.1?
IBM® Traveler 10.0.1.1 provides the following server enhancements.
What's new in 10.0.1?
IBM Traveler 10.0.1 introduces support for Google's FCM (Firebase Cloud Messaging).
What's new in 10.0.0?
IBM Traveler 10.0.0 provides the following new server features and enhancements for administrators.
See the following topics for information on new client features in release 10.
New features in Verse on Android
The following features are new in IBM Verse® on Android release 10.
New features in Verse on Apple
The following features are new in IBM Verse® on Apple release 10.
Information on planning, installing, configuring, and administering IBM Traveler.
Planning for installation and configuration
There are many installation and configuration considerations you should review before installing the IBM Traveler server.
Installing the IBM Traveler server
The following topics describe options for installing and uninstalling the server:
Configuring IBM Traveler server
The IBM Traveler configuration settings are part of the Domino® server document. The first time that the IBM Traveler server is started, it performs any necessary configurations. You might want to perform additional configurations beyond the basics. The following topics describe additional configuration options.
Administering IBM Traveler
The IBM Traveler server component functions as a Domino® server add-in task and responds to Domino server console commands. Topics in this section describe common administrative tasks for administering a IBM Traveler server.
Information for using both IBM Traveler and IBM Verse.
Using IBM Traveler
Information on configuring and using IBM Traveler with supported device clients.
This section provides helpful troubleshooting tips, known limitations, and restrictions.
Troubleshooting tips
This topic leads to troubleshooting tips for the IBM Traveler and the devices that are used with it.
Known limitations and restrictions
This topic leads to known restrictions and limitations for IBM Traveler by device type.
Gathering log files for support
This section contains related IBM Traveler links. It also contains instructions on gathering log files to assist IBM Traveler Support in helping you resolve server and device problems.This section contains instructions on gathering log files to assist IBM SmartCloud Support in helping you resolve issues with the IBM Traveler service.
More information and requesting IBM® support
This topic contains links to IBM Traveler information, resources, and support.
IBM Traveler Companion FAQs
Use IBM® mail support for Microsoft™ Outlook to access your IBM Notes® mail with your Microsoft Outlook client.
Accessibility features for IBM® mail support for Microsoft™ Outlook
Accessibility features assist users who have a disability, such as restricted mobility or limited vision, to use information technology content successfully.
Downloading the software
To obtain the latest software, download the IMSMO - IBM mail support for Microsoft Outlook eAssembly from the Passport Advantage site.
Client requirements
Make sure that your computer complies with the system requirements to use IBM® Mail support for Microsoft™ Outlook. In addition, make sure that you set required settings in Microsoft Outlook and IBM Notes®.
Supported languages
The IBM® mail support for Microsoft™ Outlook client supports the following languages:
Fix list
For information about the latest fixes, see the technote Fix List for HCL Traveler for Microsoft Outlook (HTMO) (formerly called IBM mail support for Microsoft Outlook (IMSMO).
Setting up IBM® mail support for Microsoft Outlook
Read the requirements. Then, install and setup IBM® mail support for Microsoft™ Outlook.
Setting up IBM® mail support for Microsoft Outlook
Read the requirements. Then, install and setup IBM® mail support for Microsoft™ Outlook.
Using IBM mail support for Microsoft Outlook
IBM® mail support for Microsoft™ Outlook (IMSMO) provides you with Mail, Calendar, and Contacts features so that you can work with your IBM Notes® mail directly in your Microsoft Outlook interface.
Troubleshooting, known limitations, and restrictions
This section provides helpful troubleshooting tips, known limitations, and restrictions.
IBM® mail support for Microsoft™ Outlook allows your users to access their IBM Notes® mail with an Outlook client. First, install and configure IBM Traveler on the IBM Domino® server. Then deploy the client software in your environment.
Features and limitations
The following tables call out notable features and feature limitations in the current release of IBM® mail support for Microsoft™ Outlook. IBM mail support for Microsoft Outlook add-in includes functionality beyond what Microsoft Outlook offers natively.
System requirements
This topic describes the server requirements for IBM® mail support for Microsoft™ Outlook (IMSMO).
References to Traveler
IBM® mail support for Microsoft™ Outlook (MSMO) leverages IBM Traveler to allow Domino® and Microsoft Outlook to communicate. Therefore there may be references to Traveler procedures and commands in this documentation.
Configuring Traveler for use with Outlook
After installing the Traveler server, configure it for use with IBM® mail support for Microsoft™ Outlook (IMSMO).
Deploying the IBM® mail add-in client
After you configure the IBM® Traveler server, you can deploy the IBM mail support for Microsoft™ Outlook add-in client.
Troubleshooting common user issues
This topic describes troubleshooting tips, and offers solutions as available.