Troubleshooting meeting invitations

If users at your site are having difficulty inviting other users to meetings, verify the host name for the meeting room in their client preferences.

About this task

If a user enters a value for a server preference that is not a fully qualified host name, then the users who are invited into meetings might not be able to attend.


  1. In the Sametime® Connect Client, click File > Preferences.
  2. In Preferences, click Server Communities.
  3. Click the host name for the server community that hosts the meeting room.
  4. Click the Server tab.
  5. Verify that the host name is fully qualified.

    For example, it should be and not messaging.

  6. If it is not a fully qualified host name, click Server Communities and remove the server community and re-add with the correct host name.
  7. Click OK.