Locating the client workspace

Both IBM® Sametime® Connect and IBM Notes® store user-specific data, including configuration data, preferences, and trace logs, in a workspace folder on the user's local hard drive or a network drive. To diagnose Connect issues, you might ask users to update or collect files in their workspace. Provide the information in this topic to users to help them locate their workspace.

About this task

The workspace location varies depending on a number of factors, including the type of client, (stand-alone Connect client or Notes embedded), the operating system, and the product release.

Connect client - stand-alone client

Table 1 shows default workspace locations for the current release of the Connect client. However, if an older 8.x client is upgraded to this release, the existing workspace location is used, rather than the default workspace location.

Table 1. Location of Sametime stand-alone client workspace on different operating systems
Operating system	Location
Microsoft® Windows® 7 and Vista	C:\Users\`user_name`\AppData\Roaming\IBM\Sametime
Microsoft Windows 7 and Vista (upgrade older client)	C:\Users\`user_name`\AppData\Roaming\Lotus\Sametime
Microsoft Windows 10	C:\Documents and Settings\`user_name`\Application Data\IBM\Sametime
Microsoft Windows XP (upgrade older client)	C:\Documents and Settings\`user_name`\Application Data\Lotus\Sametime
Linux®	/home/user_name/ibm/Sametime
Linux (upgrade older client)	/home/user_name/Lotus/Sametime
Mac OS	~/Library/Application Support/IBM Sametime Data
Mac OS (upgrade older client)	~/Library/Application Support/Lotus Sametime Data

Notes embedded client

Notes stores the workspace in the Notes data directory. On Microsoft Windows, the location of the Notes data directory varies depending on a number of factors, including whether the client is single user or multi-user, whether the client is a new installation or an upgrade, and the Windows version.

Table 2. Location of workspace in Notes on different operating systems
Operating system	Location
Microsoft Windows (single-user client)	Notes 9.0 and later: C:\Program Files\IBM\Notes\Data\workspace
Microsoft Windows (multi-user client)	Notes 9.0 and later: C:\`user_profile`\AppData\Local\IBM\Notes\Data
Linux	Notes 9.0 and later: ~/notes/data/workspace
Mac OS	~/Library/Application Support/IBM Notes Data/Expeditor/Applications

For more information, see the topics on Notes installation directories in the Domino® Administration product help in the IBM Notes and Domino wiki.