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iOS Users Guide
The iOS Users Guide contains information for accessing and using the HCL Sametime Premium and Sametime on an iOS mobile device.
Using Sametime Chat
You can change your availability status, work with contacts, manage settings and chat with other Sametime® users. You can have multiple devices logged in simultaneously with persistent chat histories on your devices.
Viewing a contact's information
You can view details about a person you are chatting with or in your contacts list. The Contact Info screen includes the name, nickname, photo or default avatar, title and awareness status displays.

iOS Users Guide
The iOS Users Guide contains information for accessing and using the HCL Sametime Premium and Sametime on an iOS mobile device.
- New features in HCL Sametime 12 for iOS
  HCL Sametime® for iOS version 12 has new features and enhancements.
- Getting started with Sametime for iOS
  You can install and use HCL Sametime® on an Apple mobile device.
- Using Sametime Chat
  You can change your availability status, work with contacts, manage settings and chat with other Sametime® users. You can have multiple devices logged in simultaneously with persistent chat histories on your devices.
  - Using the main menu
    The Chats screen is the default view when you log in. It displays all conversations that you currently have open.
  - Changing your status
    Your online status includes your availability and status message. Other logged-in Sametime users can see your online status.
  - Managing your contacts
    The Contacts screen displays your groups. When you expand the groups, the app shows the individuals in the groups.
  - Viewing a contact's information
    You can view details about a person you are chatting with or in your contacts list. The Contact Info screen includes the name, nickname, photo or default avatar, title and awareness status displays.
  - Active chats
    The Chats screen displays all conversations that you currently have open. Tapping on a chat conversation opens the conversation, and the main view displays the conversation.
  - Starting a chat
    You can start a chat conversation from the chat main screen or directly with an individual or group in your contact list.
  - Reacting to a chat message
    You can react to a message with one of the available reactions.
  - Leaving a chat
    When you leave a chat conversation, the active chat list no longer displays the chat.
  - Deleting chat messages
    You can delete chat messages no longer needed or sent in error, provided that the Sametime administrator allows that option. The default deletion time is twenty-four hours and one hour to undo the deletion. These values can be changed by the administrator.
  - Starting a group chat
    You can start a chat with a group of people from your Contact List.
  - Sending a file during a chat
    When you're in a chat conversation you can send a photo or file to your chat partner provided that the administrator enabled this feature. The administrator can also restrict the type of files that can be transferred.
  - Sharing content from a mobile device
    You can share content with the Sametime app using your mobile device sharing feature. You can share URL links, images, text, and files that are on your mobile device.
  - Controlling audio
    With various settings, you can control sounds while you use Sametime meetings and chat.
  - Using an Apple watch
    You can use your Apple to create, read and reply to Sametime messages.
- Using Sametime Meetings
  If you use Sametime Premium, you can create and manage meetings that you own by selecting Meetings from the menu. The Meetings screen also shows a list of recent meetings that you joined and entry field for entering the name of a meeting you want to join or start.
- Managing Sametime app settings
  You can manage settings for the HCL Sametime app on your mobile device. Settings persist on the server so the server maintains the settings on installations and other mobile devices.
- Managing device settings
  You can manage some Sametime settings from the device settings.
- Getting help and contacting support
  You can access the online HCL Sametime iOS Users Guide and contact support from the Help and Support screen.
- Displaying Sametime product information
  You can find information about the installed HCL Sametime product on the About screen.

Viewing a contact's information

You can view details about a person you are chatting with or in your contacts list. The Contact Info screen includes the name, nickname, photo or default avatar, title and awareness status displays.

To access the contact information for a person, tap on the person's photo or avatar.

If the person provided an email or phone number this information is also displayed.

Tapping an email address shows the available email programs on your mobile device.
Tapping the phone number prompts you to dial the number if you are on a device capable of placing calls.

You can access other features by the email address and phone number. Long pressing an email address displays the iOS menu for email addresses showing all the available options for an email address, such as:

New Mail Message
Facetime Audio
Facetime
Send Message (using the Apple Messages app)
Add to Contacts (Apple Contacts)
Copy Email

You can also assign a nickname to a contact from the Contact Info screen. Nicknames are visible throughout the app in place of the users' formal names. The nickname is visible only to you.

Long pressing a phone number displays the iOS menu for phone numbers, showing all the available options for a phone number, such as:

Call
Facetime Audio
Facetime
Send Message (using the Apple Messages app)
Add to Contacts (Apple Contacts)
Copy