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iOS Users Guide
The iOS Users Guide contains information for accessing and using the HCL Sametime Premium and Sametime on an iOS mobile device.
Getting help and contacting support
You can access the online HCL Sametime iOS Users Guide and contact support from the Help and Support screen.

iOS Users Guide
The iOS Users Guide contains information for accessing and using the HCL Sametime Premium and Sametime on an iOS mobile device.
- New features in HCL Sametime 12 for iOS
  HCL Sametime® for iOS version 12 has new features and enhancements.
- Getting started with Sametime for iOS
  You can install and use HCL Sametime® on an Apple mobile device.
- Using Sametime Chat
  You can change your availability status, work with contacts, manage settings and chat with other Sametime® users. You can have multiple devices logged in simultaneously with persistent chat histories on your devices.
- Using Sametime Meetings
  If you use Sametime Premium, you can create and manage meetings that you own by selecting Meetings from the menu. The Meetings screen also shows a list of recent meetings that you joined and entry field for entering the name of a meeting you want to join or start.
- Managing Sametime app settings
  You can manage settings for the HCL Sametime app on your mobile device. Settings persist on the server so the server maintains the settings on installations and other mobile devices.
- Managing device settings
  You can manage some Sametime settings from the device settings.
- Getting help and contacting support
  You can access the online HCL Sametime iOS Users Guide and contact support from the Help and Support screen.
- Displaying Sametime product information
  You can find information about the installed HCL Sametime product on the About screen.

Getting help and contacting support

You can access the online HCL Sametime iOS Users Guide and contact support from the Help and Support screen.

About this task

From the Help and Support screen, you can navigate to online documentation, view logs, and send logs.

Procedure

Tap the menu icon and tap Help and Support.
- Tap Need Help to open the Users Guide in a browser window. You can also access other Sametime documents at the same web site.
- Tap View Log to open the log viewer. From the View Log screen, you can refresh the log and send the log to another person.
  You must enable trace logging to capture logs. The Debug Logging setting is part of the device settings. See Managing device settings for details.
Tap Close to return to the main screen.