Submitting requests

About this task

To initiate a change in your team's product, submit a request.

Procedure

  1. From within the HCL Compass client, click File > New > Request.
  2. At a minimum, enter values in the following mandatory fields on the Request tab:
    • Headline
    • Priority
    • Severity
    • Description
    • Project (If a current project is associated with a category, you can select that category, which causes the Project field to be filled in with the current project.)

    By default the Type field is set to Defect. If the request is not a defect, select RFE, meaning Request for Enhancement, or Task.

  3. If you did not select a category that is associated with a current project, on the Project tab click Add next to the Project Found in field. Either enter a keyword (the project ID) and click Search or click Browse and navigate to a public query, such as FindALMProject, to run to return a list of projects. Select the project associated with this request and click OK. If the request is a defect, be sure to complete the Phase Found in, Iteration Found in, and Build Found in fields if you know that information.
  4. Click OK.