Troubleshooting: Exception details from the WebSphere Commerce search handlers

There is missing information in the exception details from the WebSphere Commerce search handlers: CategoryViewHander, ProductViewHandler, and SiteContentHandler.

Problem

There is missing information in the exception details for an invalid langId parameter from the WebSphere Commerce search handlers.

For example, you might receive the following error:

{"errors":[{"errorCode":"CWXFR0230E","errorKey":"ERR_INTERNAL_SERVER_ERROR","errorLevel":"SEVERE","errorMessage":
"CWXFR0230E: Internal server error. Details will be stored within the server logs."}]}

Solution

This error message occurs for an invalid langId parameter from the WebSphere Commerce search handlers.

The error message is a known issue, where it does not indicate specific problems with the parameter, and instead returns an internal server error.

To avoid this issue, ensure that you pass a valid langId value for the WebSphere Commerce search handlers.