Uninstalling by using the WebSphere Commerce uninstallation software

Use the uninstallation software to uninstall WebSphere Commerce components from a node. The WebSphere Commerce uninstallation software cannot be used to uninstall WebSphere Application Server, the Web server, or the database server. For a distributed installation of WebSphere Commerce, run the uninstallation software on the WebSphere Commerce node, and the Configuration Manager client node.

Procedure

  1. Optional: It is recommended that you stop the IBM Knowledge Center.
  2. Delete any Configuration Manager instances by following the instructions provided in Deleting a WebSphere Commerce instance.
  3. If the WC_installdir directory or its subdirectories contain customized files, back up the files to a directory that is not used by WebSphere Commerce.
  4. LinuxAIX Ensure that you exported your display and that you have access to your X server.
  5. LinuxAIX Log in as the root user.
  6. Start the uninstallation wizard:
    • WindowsFrom the Programs menu
      1. Select Start > Control Panel > Add or Remove Programs
      2. Click Change or Remove Programs.
      3. Select IBM WebSphere Commerce 8.0
      4. Click Change/Remove
    • For a silent uninstallation:
      1. From the command line, go to WC_installdir/_uninst/
      2. Run the following command:
        • Windowsuninstall -silent
        • LinuxAIX./uninstall -silent
      Removes all components without prompting. It is a fast way to uninstall WebSphere Commerce completely.
      Note: Some directories are not deleted. A warning message indicates which directories were not deleted successfully. You can safely delete these directories manually.
    • For a GUI uninstallation:
      1. From the command line, go to WC_installdir/_uninst/
      2. Run the following command:
        • Windowsuninstall
        • LinuxAIX./uninstall
        • For IBM i OS operating system
          • Start a Qshell session by entering the following from a command line:
            STRQSH
          • Change your current directory to the WebSphere Commerce _uninst directory.
            cd WC_installdir/_uninst 
          • Run the uninstall command: uninstall.qsh
  7. Check the wcuninstall.log file.
    The wcuninstall.log file record any errors encountered with uninstallation. If the file exists, examine the contents for error messages. If the file does not exist, the uninstallation was successful. The file is in the following location: temp_dir/wcuninstall.log where temp_dir is the operating system temporary directory.
  8. Optional: If you plan to reinstall WebSphere Commerce to the same directory, you must remove the directory before you start the installation process.
  9. Repeat the instructions on each node where WebSphere Commerce or the Configuration Manager client is installed.