For IBM i OS operating systemAIXWebSphere Commerce Version 8.0.0.19 or laterWebSphere Commerce Version 8.0.1.10 or laterLinuxWindows

Starting and stopping the local IBM Knowledge Center

To access the local IBM Knowledge Center for your WebSphere Commerce environment, you need to ensure that the help server is active.

Before you begin

Important:
  • Ensure that you are on WebSphere Commerce Version 8 Fix Pack 1 or later. For a list of maintenance packages, see Fix Packs for WebSphere Commerce products.
  • If you specify a port other than 8001, you must change the port that is used for context-sensitive help in the WebSphere Commerce tools in Configuration Manager. If the port that is used for context-sensitive help in the WebSphere Commerce tools does not match the port number on which you started the IBM Knowledge Center, you cannot access context-sensitive help in the WebSphere Commerce tools, such as the WebSphere Commerce Accelerator.
  • You can still access all of the online help in the IBM Knowledge Center by using the IBM Knowledge Center URL.
  • If you did not previously download IBM Knowledge Center content, then see Downloading local IBM Knowledge Center content.

WebSphere Commerce DeveloperTo access context-sensitive help in the WebSphere Commerce tools in a development environment, see Enabling Help in a development environment.

Procedure

  1. For IBM i OS operating system Change the shell interpreter to qsh in the local IBM Knowledge Center scripts.
    1. Open the following files
      • WC_installdir/CommerceHelpSystem/startKC.sh
      • WC_installdir/CommerceHelpSystem/stopKC.sh
      • WC_installdir/CommerceHelpSystem/setupCmdLine.sh
    2. Replace #!/bin/bash with #!/bin/qsh in the files.
    3. Save and close the files.
  2. Start a command line.
    • AIXLinuxUsing the non-root user, start a command line session.
    • WindowsStart a command prompt session.
    • For IBM i OS operating systemStart a Qshell session.
  3. To start the IBM Knowledge Center, issue one of the following commands:
    • For IBM i OS operating systemAIXLinuxWC_installdir/CommerceHelpSystem/bin/startKC.sh [port]
    • WindowsWC_installdir/CommerceHelpSystem/bin/startKC.bat [port]
    To view the IBM Knowledge Center, go to http://hostname:port/help/SSZLC2_8.0.0/landing/wc_welcome.html.
    For example, http://myhostname:8001/help/SSZLC2_8.0.0/landing/wc_welcome.html.
  4. To stop the IBM Knowledge Center, issue one of the following commands:
    • For IBM i OS operating systemAIXLinuxWC_installdir/CommerceHelpSystem/bin/stopKC.sh
    • WindowsWC_installdir/CommerceHelpSystem/bin/stopKC.bat