Viewing unsent messages

Unsent messages can be viewed in the Administration Console


  1. Open the Administration Console and select Site on the Administration Console Site/Store Selection page.
  2. From the Monitoring menu, select View Unsent Messages. The View Unsent Messages page displays.
  3. Under the Transports drop-down box, select a transport.
  4. Under the Delivery Status drop-down list, select a status:
    The retry value is zero.
    The retry value is greater than zero.
  5. Click Search. The Search Results - Unsent Messages page displays with a list of all unsent messages.