Assigning the error condition message type to the e-mail transport

Ensure that error messages are assigned to the site, not individual stores.

Before you begin

Ensure that you have completed the following task:


  1. Open the Administration Console and select Site on the Administration Console Site/Store Selection page.
  2. Click Configuration > Message Types. The Change Message Transport Assignment is displayed if you are changing an existing message type. If you are creating a new message type the New Message Transport Assignment is displayed.
  3. Click New. The Message Transport Assignment page opens.
    1. On the Message Type list select Description of an Error Condition occurring in WebSphere Commerce.
    2. On the Message Severity field specify 0 0.
    3. From the Transport list, select E-mail.
    4. From the Device Format list, select Standard Device Format.
  4. Click Next. The Message Transport Assignment parameter page displays.
    Host Type the fully qualified name of your mail server.
    Protocol Type smtp.
    Port Type the port number of the host. For example, 25.
    Send Partial
    Send an e-mail to valid addresses in the Recipient field, even if there are invalid addresses in the same field.
    Send the e-mail only if all addresses are valid.
    Retry Duration The duration (in hours) within which the server can try to reconnect to a SMTP host when the server is down.
    User Name Type the user name to logon to the SMTP server.
    Note: Once the user name is specified, the secure connection to the SMTP server is required.
    Password Type the assigned password to authenticate SMTP server usage.
    Recipient Specify a default recipient. If multiple recipients are specified, separate recipient names with commas. The recipient name will be replaced by the customer e-mail address at runtime.
    Sender Specify the sender of the message. This text appears in the Sender field of the e-mail message.
    Subject Specify the subject of the message. This text appears in the Subject field of the e-mail message. You can specify one subject per locale.
    CC Type the e-mail addresses that you want copies of the message sent to.
    BCC Type the e-mail addresses that you want private copies of the message sent to.
    Reply To Type the e-mail address all replies should be sent to.
    Content-Type Specify text/plain or HTML.
  5. Click Finish.