Feature Pack 8

Troubleshooting: With Chrome browser, certain pop-up (modal) windows do not open

In Management Center, certain modal windows do not open when you are using the Google Chrome browser.


The Window.showModalDialog() method is called to open these windows. However, this method is deprecated and browsers, such as the Chrome browser, are removing support for the method. Without support, the windows do not open. The following are examples of Management Center windows that are affected by this problem:
  • CKEditor window
  • The punch-out window to IBM Web Content Manager
  • The Edit Bi-directional Text window for text entry fields


For a workaround to re-enable the method for the Chrome browser, see this Mozilla Developer Network article.