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The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Troubleshooting
Configuration issues
If you encounter problems while configuring WebSphere Commerce, refer to the following resources for assistance.
No data inserted after running setdbtype command
An attempt to run the setdbtype command appears to be successful, but no data is inserted into the database.

Troubleshooting: No data inserted after running setdbtype command

An attempt to run the setdbtype command appears to be successful, but no data is inserted into the database.

Problem

The log indicates that the setdbtype command ran successfully, but no data was inserted into the database

Solution

Check your database to make sure it is supported. For instance, WebSphere Commerce Developer Express does not support Oracle database. If you are on WebSphere Commerce Developer Express, you can change to either DB2 or Cloudscape database.