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User Guide
The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Troubleshooting
Installation issues
Both installing and uninstalling WebSphere Commerce encompass a wide range of steps. If you encounter problems, refer to the following resources for assistance.
WebSphere Commerce server installation issues
If you encounter problems during the installation of the WebSphere Commerce server, review the following issues.
Clicking links in the launchpad results in a "No Browser" error message
A GUI installation of WebSphere Commerce shows a launchpad; some of the links might not work.

Troubleshooting: Clicking links in the launchpad results in a "No Browser" error message

A GUI installation of WebSphere Commerce shows a launchpad; some of the links might not work.

Problem

Clicking links in the launchpad results in a "No Browser" error message

Solution

The documentation links in the launchpad and First Steps panel require the Mozilla Web browser.

If you do not have the Mozilla Web browser installed, you will receive an error message indicating that no Web browser could be found on your system -- even if you have a non-Mozilla browser installed.