Windows

Troubleshooting: Error received during copying of files

Long installation paths can cause errors with some WebSphere Commerce additional software, and when clustering WebSphere Commerce applications.

Problem

During installation, you receive the following message:

One or more errors occurred during the copying of files (Document-Common).

Solution

To avoid experiencing these problems, choose a shortened installation directory and avoid using periods (.), spaces, or dollar signs ($) in the directory name.