Oracle

Troubleshooting: Errors ORA-01017, SQL30082N occur during feature enablement

When you are enabling a feature on your WebSphere Commerce instance, a BUILD FAILED message is displayed.

Problem

You receive the following error during feature enablement:

BUILD FAILED file:/opt/IBM/WebSphere/CommerceServer60/components/common/xml/
checkPrerequisites.xml:13: java.sql.SQLException:
ORA-01017: invalid username/password; logon denied

Solution

Check the following to resolve this problem:
  1. Ensure that the database server and listener is started.
  2. Check for a typing error in parameter -DdbUserPassword of the config_ant command. Enable the feature again and specify the correct -DdbUserPassword information.
  3. Restore the database from the backup that you made before running feature enablement. Restore the database before you run the feature enablement again.
Feature Pack 7 or laterNote: You can also encounter errors when you are running a process or utility if the input parameters that are used to establish a database connection are incorrect. To validate that a database connection can be established with the configured input parameters, use the database connection validation utility. For more information about running this utility, see Running the database connection validation utility.