Troubleshooting: Checking that the WebSphere Commerce feature pack is installed on your machine

After installing a WebSphere Commerce feature pack, you want to ensure that the feature pack is installed correctly.

Problem

After installing the WebSphere Commerce feature pack, you are unable to verify that it is installed.

Solution

To check if the feature pack is installed on your machine, complete the following steps:

Start a Qshell session.
From a command prompt run the following command:
- WC_installdir/bin/versionInfo.sh WC_installdir/instances/instance_name
- WC_installdir/bin/versionInfo.sh WC_userdir/instances/instance_name
- WC_installdir/bin/versionInfo.bat WC_installdir/instances/instance_name

Review the output. Running this command produces an output that includes the product information. For example:

WebSphere Commerce Feature Pack 1:

Installed Product
------------------------------------------------
                
Name                    IBM WebSphere Commerce
Version                 1.0.0.0
ID                      wc.fep1
Build Level             xxxxxxx
Build Date              xx/xx/xx

Note: If you have not enabled a WebSphere Commerce feature on your instance, an output similar to the following is displayed:

Installed Product
------------------------------------------------
Name                    IBM WebSphere Commerce
Version                 7.0.0.Z
ID                      wc.server.YY
Build Level             xxxxxxxxx 
Build Date              xx/xx/xx

Where Z is the fix pack number that you have installed and YY is the edition of WebSphere Commerce.

If the message does not include an entry for the feature pack you are installing, the WebSphere Commerce feature pack has not been installed properly.