WebSphere Commerce Enterprise

Order and Quote Capture Integration changes in the Elite starter store

Certain tasks and site pages in the Elite starter store undergo changes when the Order and Quote Capture Integration is enabled in the Elite starter store.

The following table lists the tasks that a customer needs to do differently and the site pages that appear different while performing these tasks when the Order and Quote Capture Integration is enabled for the Elite starter store of WebSphere Commerce.

For a more comprehensive list of changes to the store pages, refer to Changes in Store pages.

Table 1. Task flow changes
Task Base Elite storeIntegrated storeRelated store page
Viewing the product price when browsing the catalogAutomatically displayed to the customerThe price is retrieved from the external system. The price is automatically displayed to the user only if the price record from the external system exists in the WebSphere Commerce price cache. Otherwise, the customer needs to click the Get My Offer Price link to view the price.
  • Product Details
  • Product Compare
Providing shipping and billing information The customer enters the shipping, billing, and schedule order information on a single page.The customer specifies the shipping information on the Shipping page and the Schedule Order and Billing information on the Billing page.
  • Billing
  • Shipping
Creating quotesThe customer cannot create quotes. The customer can choose to create a quote from the current order, instead of submitting it to the external system for order processing.Order Summary
Getting order confirmation The order number as available in the WebSphere Commerce database is displayed.The order number as generated in the external system is displayed.Order Confirmation
Getting quote confirmation The customer cannot create quotes.The quote number as generated in the external system is displayed.Quote Confirmation
Viewing ordersThe customer views the order listing and order details as available in the WebSphere Commerce database.The customer views the order listing and order details available in the external system. Customers view all the orders placed by them in the external system, irrespective of the channel used.My Orders
Viewing quotesThe customer cannot create or view quotes.The customer views the quote listing and quote details available in the external system. Customers view all the quotes submitted by them in the external system, irrespective of the channel used.My Quotes